Shipping policy

Shipping Policy

 

At Dialeaf, we work to ensure every order is delivered safely and on time. Please review our shipping guidelines below.

 

Order Processing Time

 

All orders are processed within 1–2 business days.

Orders placed on weekends or holidays are processed the next business day.

 

Shipping Time

 

We ship worldwide.

All orders typically arrive within 8–15 business days, depending on your location and local customs processing.

 

Note: These are estimated timeframes. Delivery may occasionally be delayed due to customs inspections, peak seasons, or carrier delays.

 

Shipping Costs

 

Shipping fees are calculated at checkout based on your location and chosen shipping option.

We may offer free shipping promotions during special events.

 

Order Tracking

 

Once your order ships, you will receive a confirmation email with your tracking number so you can monitor your delivery.

 

Incorrect Address Policy

 

If an incorrect or incomplete address is provided, delivery may be delayed or returned.

Dialeaf is not responsible for lost packages due to address errors.

Please double-check your information before completing the order.

 

Customs & Import Duties (International Orders)

 

Some countries may require customs duties or taxes upon delivery.

These charges are the responsibility of the customer.

 

Lost, Stolen, or Delayed Packages

 

If your package seems delayed or missing, contact us at DiaLeafGlucose@gmail.com

and we will assist in opening an investigation with the carrier.

 

Need Help?

 

We’re here to support you.

Email us anytime at DiaLeafGlucose@gmail.com

 we respond within 24 hours.